Known among friends as CRM (Customer Relationship Management), but in plain language it means "the place where you keep everything related to your clients organised". Replaces Excel, the notebook and scattered WhatsApp messages with a structured online system.
Your agent receives an email with a request. Writes it down on a post-it. Sticks the post-it on top of their head. A day passes, two, the agent goes on holiday, the post-it falls. The client hears nothing. They forget you. You do not even know they came.
With a Client Management System, every lead enters the system with source, date, status. The system tells you "call him by this Friday". Nobody forgets, nobody doubles up on the same client, nobody misses follow-ups.
Why custom and not Salesforce/HubSpot? International solutions cost €30-150/month per user. For a team of 5 people, you pay €7,500/year just on licences. With our solution, you pay once, it is yours for life, no licences.
The price depends on the number of users, pipeline complexity and specific integrations for your business.
Request a tailored offerIn short, it is the central database of your client relationships: the single place where all contacts, conversations, offers, orders, payments and tasks related to each client live. Instead of being scattered across local Excels, in each employee's inbox, on grey notebooks and in the sales WhatsApp group, everything sits on a single screen your team accesses with username and password.
A well-built system is not just "a nicer Excel". It is an application that understands your sales process: knows that a lead goes through stages (initial contact → offer → negotiation → contract → collection), knows certain actions need to happen at certain intervals (follow-up at 3 days, offer within 24h), knows how to warn you when something is late and show you, at the end of the month, exactly where the money got stuck.
A good CRM is not just for you, it also changes the experience of the one buying from you.
Entrepreneur, sales manager, business owner
The person or company buying from you
In the long run, that is the difference: companies with CRM grow revenue 20-30% in the first 2 years (Salesforce State of Sales 2024) without hiring more people: simply because they no longer lose the leads they already receive. It is like doubling the marketing budget without spending another euro.
Contacts with name, phone, email, address, status (lead, prospect, active client, former client). Fast search, filters, tags.
Visual with drag-and-drop: leads move from "Contacted" to "Offer sent" to "Negotiation" to "Won". You see your conversion rate by the numbers.
"Call Ion on Friday", "Send the offer to Maria tomorrow". The system reminds you by email/SMS, you miss nothing.
Emails, calls, meetings, sent offers. Everything that happened with a client, in one place, accessible in 1 click.
Per agent, per month, per lead source, per product. You see who sells better, which campaigns bring results, where you lose sales.
You send email with a personalised template directly from the CRM. The whole history stays linked to the client.
See the standard rate for Customer Management System in our price list.
Prices are indicative for standard projects. For complex requirements we adjust together, with the agreement of both parties. Our motto: be human above all.
We talk for 1 hour, understand how you work now, propose a system built around your process, not the other way around.
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