[email protected] +40 742 293 210 Monday - Friday: 09:00 - 18:00 · We answer at any hour for EMERGENCIES!
XNK Solutions
RO EN DE

+40 742 293 210

[email protected]

Free Consultation

Frequently Asked Questions

Answers to the most common questions about our services.

Example: price, duration, technologies, hosting, SEO

Servicii

For a standard presentation site, the average duration is 2-4 weeks from briefing to launch. A complex online shop or a custom web app can take between 6 weeks and 3 months, depending on the requested features. We work in stages (design, development, testing and launch) and communicate the progress weekly through a written report.

Yes, we build complete online shops: product catalogue, shopping cart, online payments (Stripe, Netopia, Mobilpay, EuPlătesc), automatic invoicing (SmartBill, FGO, Oblio), courier integration (Sameday, Cargus, Fan Courier, DPD) and an easy-to-use admin panel. We work both on dedicated platforms (WooCommerce, Shopify, PrestaShop) and on custom solutions tailored exactly to your business needs.

Yes, we build custom web applications, from SaaS and B2B platforms to internal dashboards, management systems (CRM, ERP lite), order management apps, online booking and productivity apps. The code is clean, modular, scalable, ready to grow with your business. The apps are accessible directly from the browser, no installation needed.

Yes, we develop specialised applications for POS terminals in restaurants and shops, KDS (Kitchen Display System) screens for kitchens, self-order kiosks, waiter tablets (waiter pads), industrial order management panels, barcode scanners in warehouses, inventory terminals and digital signage systems. The applications run in the browser or as a PWA on any device with a touch screen (Android, Windows, Linux, ChromeOS) and sync in real time with your central system. We have experience in HoReCa, retail, manufacturing, logistics and healthcare.

Yes, every site we deliver is technically SEO-optimised from the ground up: clean code, semantic HTML, custom meta tags, schema.org structured data (recognised by Google AI and Bing AI), automatic sitemap.xml, robots.txt, Open Graph for social media, Core Web Vitals optimisation and loading speed under 2 seconds. We also offer advanced ongoing SEO packages, keyword research, content marketing, link building, monthly technical audit and Google Search Console reporting.

Yes, if you already have a design in Figma, Adobe XD, Sketch, Photoshop or any other format, we take it and turn it into a functional site pixel-perfect. If you do not have a design, our designers create a complete mockup based on your brief and, after 1-2 visual iterations, we start development. We also offer redesign services for existing sites that look outdated.

Cross-platform mobile apps (Android + iOS) start from €3,500 for a simple MVP (catalogue, authentication, push notifications) and go up to €7,000 or more for complex apps with recurring payments, live GPS, ERP or CRM integration. Native apps (Swift for iOS, Kotlin for Android, developed separately) cost 40-60% more, but offer maximum performance. After a free audit, you receive a firm offer within 48 hours, no surprises.

For a cross-platform MVP (React Native or Flutter), the average duration is 8-14 weeks from briefing to App Store and Google Play publication. A complete app with advanced features (recurring payments, ANAF integration, live GPS, offline sync) can take between 4 and 6 months. We work in 2-week sprints and you receive a testing build at each iteration, so you can see concrete progress.

Yes, we handle the entire publication process in the Apple App Store and Google Play Store: Apple developer account (99 USD per year), Google Play account (25 USD one-time), metadata preparation, screenshots, video preview, ASO-optimised description (App Store Optimisation), submission, response to Apple review feedback. The accounts can be on your company or ours, you decide. Apple manually reviews the app in 1-2 days, Google in a few hours.

Yes. We develop cross-platform apps with a single codebase using React Native or Flutter. Code written once, runs natively on iOS and Android, performance almost identical to native. The total cost is 40-60% lower than if you developed separately in Swift and Kotlin. Important note: for highly specialised apps (AR, deep integration with Apple Watch or Wear OS), we recommend separate native development.

Yes. Our automatic invoicing system processes tens, hundreds, thousands or tens of thousands of invoices in parallel, under one second per client. It starts from a data source (Excel, Google Sheets, your database, CRM, online shop) and issues the invoice, sends it to ANAF SPV, emails it to the client, saves it in the archive, all without human touch. Real test at a client: 47,300 invoices in a single night on a standard VPS. See the details on our Automatic Invoicing page.

Almost any process that follows clear rules: invoicing, stock sync between online shop and ERP, daily/monthly report generation, automatic sending of transactional emails, generating AWBs for couriers (Sameday, Cargus, Fan Courier, DPD), bank statement reconciliation, CRM-ERP data sync, deadline notifications, follow-up of inactive clients, social media posting, automatic backup, competitor price monitoring. If the process repeats more than 10 times a month and has predictable rules, it is worth automating.

Yes, through our sister agency XNKmedia (https://xnkmedia.ro) we offer complete digital marketing services: social media management (Facebook, Instagram, TikTok, YouTube, LinkedIn), video production and commercial photography, branding and visual identity, content creation, copywriting, Google Ads and Meta Ads (Facebook/Instagram) campaigns, influencer marketing and communication strategy. XNK Solutions stays focused on the technical side (sites, apps, automations), while XNKmedia handles promotion, creation and brand. We work together for clients who want everything in one place.

Suport

Yes, we offer real technical support (by email, phone or WhatsApp) during business hours (Monday-Friday, 09:00-18:00). We reply within 4 working hours max for standard requests, and for clients with a maintenance SLA package we guarantee intervention within 1 hour for critical issues (site down, blocked payments, attack). We do not leave you stranded after launch, the relationship with our clients continues long-term.

Tehnic

Our clients' sites are hosted on our own infrastructure via our hosting company, XNKHosting (https://xnkhosting.ro). We use our own servers in Romania, automatic daily backups, free auto-renewed SSL, 24/7 monitoring and guaranteed 99.9% uptime. Your data stays on European servers, GDPR compliant. You do not depend on external providers who can block your service without notice.

Yes, all the sites we build are 100% responsive, they work perfectly on phone, tablet, laptop and desktop. We use the "mobile-first" approach and test on real devices (iPhone, Android, iPad) before delivery. We optimise them to load quickly even on 3G connections and to pass Google Mobile-Friendly and PageSpeed Insights tests with a score above 90.

Yes, for every site we develop a custom admin panel (back office) where you can modify texts, images, blog articles, products, prices, testimonials, FAQs and any editable section, without technical knowledge. We also provide complete training (1-2 online sessions or at our office) plus step-by-step video documentation for multiple users in your team.

For frontend we use HTML5, CSS3, modern JavaScript (ES6+), React, Vue.js and Bootstrap. For backend we work with PHP (Laravel, Symfony), Node.js, Python (Django, FastAPI) and databases MySQL, MariaDB, PostgreSQL or MongoDB. For mobile apps we choose PWA, React Native or Flutter. We always choose the right stack for your project, not the other way around, no trendy technologies nobody can maintain in 2 years.

Yes, we integrate sites with external systems via API: ERPs (SAP, Charisma, WinMENTOR, Senior), CRMs (Salesforce, HubSpot, Pipedrive, Zoho), payment processors (Stripe, PayPal, Netopia, Mobilpay, EuPlătesc, Revolut Business), invoicing (SmartBill, FGO, Oblio, FacturIs), couriers (Sameday, Cargus, Fan Courier, DPD, GLS), email marketing (Mailchimp, Brevo, ActiveCampaign) and almost any system that exposes a REST or SOAP API.

Yes, the SSL (HTTPS) certificate is included free on all sites hosted at XNKHosting. It is automatically renewed every 60-90 days, with no action required from you. The browser displays the green padlock, and Google penalises your SEO ranking if the site has no SSL, so it is mandatory for any serious business in 2026.

Yes, all sites hosted at XNKHosting benefit from automatic daily backup, kept for 30 days (full backup + differential). In case of problems (cyberattack, accidental deletion, configuration error, WordPress update that breaks something) we restore the site within 1 hour max. For enterprise clients we also offer redundant geographic backup on servers in different locations (Cluj + Bucharest + Frankfurt).

Yes, both. We design mobile apps with an offline-first strategy where it makes sense: essential data is cached locally (SQLite, WatermelonDB, Realm), the user can use the app without internet, and when the connection returns the data syncs automatically. For native push notifications we use Firebase Cloud Messaging (Android), Apple Push Notification Service (iOS) or OneSignal for unified management. Engagement is 5-7 times higher than email.

Yes, we integrate directly with absolutely any invoicing program that has a public API: SmartBill, Saga, Oblio, FGO, FacturisOnline, SAP Business One, WinMENTOR, Senior, Charisma, Nexus and others. If your program does not have an API, we can integrate via scheduled CSV export/import (less elegant, but works reliably). Tell us what you use and we will check compatibility for free in 30 minutes.

Our system automatically authenticates to ANAF SPV with your digital certificate (token or cloud), generates the XML file according to UBL 2.1 (the official ANAF specification for e-Invoice), sends it, receives confirmation and saves the identification index. If an invoice is rejected, you receive an email alert with the exact reason and you can correct it in one click. According to 2024 legislation, all B2B invoices must go through SPV. You never have to log into SPV again if you do not want to.

Prețuri

Presentation websites start from €600 for a standard 5-page site and go up to €950 for a complex site with multiple sections, integrated blog and full SEO optimisation. The final price depends on design complexity, the number of pages and the desired features. We provide a firm offer with no surprises, after a free 30-minute consultation.

Maintenance packages start from €30/month (security updates, daily backup, uptime monitoring, minor content changes up to 1h/month) and go up to €150/month (priority SLA support, ongoing development, ongoing SEO optimisation, detailed monthly report). Maintenance is not mandatory, but it is recommended for sites your business relies on.

Yes, for projects over €1,500 we split the payment into 3 tranches: 30% deposit at signing, 30% at mid-checkpoint (after design approval), 40% at final delivery. For enterprise projects (over €10,000) we discuss a personalised payment plan in 6-12 instalments. We accept bank transfer, card payment (Stripe) and issue a fiscal invoice for any tranche.

General

Yes, we can work with clients outside Romania. We communicate fluently in Romanian, English and Hungarian. Time zone difference is not a problem, we use Slack, Notion, Trello and Google Meet for async sync and video meetings. We issue VAT invoices according to European legislation (B2B reverse charge VAT).

We work in stages with validation at each step (approved design, functional prototype, testing, launch) so there are no surprises at the end. We have a 100% satisfaction rate over the last 4 years and more than 150 delivered projects. If something still does not match, we offer up to 3 rounds of revisions included in the price and we commit until the final result meets your expectations. Plus 30 days post-launch warranty for any bug that appears.

Very simple, contact us via the form on the site, phone, email or WhatsApp. We schedule a free consultation (online or at our office in Cluj-Napoca, Strada Moș Ion Roată 1) where we discuss your project, goals and budget. Within 48 hours max you receive a written offer with a fixed price and guaranteed deadline. After acceptance and contract signing, we start development immediately, with no unnecessary bureaucracy.

Realistically, a single person together with our system does in one hour what a team of 5-10 people does in a full day on manual invoicing. The person only handles exceptions (invalid VAT IDs, new unregistered clients, unclear situations), not the repetitive work. The rest of the team can do activities with real added value: contacting late clients, new sales, strategic reporting, data analysis. Investment in automation typically pays for itself in 2-4 months.

Cold calculation: if you currently spend 3 minutes per invoice and issue 1,000 invoices per month, that means 50 hours monthly just on manual invoicing. With our system, the same volume is processed in a few minutes, without human touch. Annual saving: over 600 hours (equivalent to 75 full-time working days). Besides time, automation eliminates human errors, delays and the fatigue that leads to wrong invoices and blocked collections.

Didn't find the answer?

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